At TrailMate Gear, we respect and protect your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal data when you visit or make a purchase from trailmategear.store.

1. Information We Collect

We collect only the necessary information required to process your order efficiently and securely. This may include:

  • Full Name

  • Contact Number

  • Email Address

  • Delivery Address

  • Payment Method (EasyPaisa, JazzCash, COD)

  • IP Address (for fraud prevention and security)

We do not collect or store your banking or financial details directly. All payments are processed through secure third-party providers.

2. How We Use Your Information

The data collected is used for:

  • Processing and fulfilling your order

  • Shipping and delivery updates

  • Customer support and communication

  • Preventing fraudulent activity

  • Improving our website experience

  • Legal compliance and dispute resolution

3. Information Security

Your personal data is stored securely with restricted access. We use SSL encryption and work with trusted payment partners (EasyPaisa & JazzCash) to ensure your financial data remains protected.

4. Cookies and Tracking

Our website uses cookies to:

  • Enhance user experience

  • Remember your preferences

  • Track order sessions securely

  • Improve site functionality

You may disable cookies through your browser, but some features may not work properly without them.

5. Third-Party Disclosure

We do not sell or rent your personal data to any third party. Data may only be shared with:

  • Courier partners for shipping

  • Payment partners for transaction processing

  • Legal authorities if required by law

6. Your Rights as a Customer

You have the right to:

  • Request a copy of your personal data

  • Correct inaccurate information

  • Request data deletion (where applicable)

  • Opt out of marketing communications

7. Policy Updates

This Privacy Policy may be updated periodically. Changes will be posted on this page with the last updated date.

8. Contact Us

For any privacy-related queries:
📧 info@trailmategear.store
🌐 trailmategear.store