Welcome to TrailMate Gear, a sub-merchant of Fidelity Tech. By using our website and services, you agree to the following terms and conditions.

1. General Conditions

  • By accessing or purchasing from this site, you accept these terms in full.

  • TrailMate Gear reserves the right to modify these terms without prior notice.

  • Continued use of the site after changes constitutes acceptance of the revised terms.

2. Product Information

  • All products displayed on our website are authentic and quality checked.

  • Product images may slightly differ from the actual product due to lighting or manufacturing variations.

  • We reserve the right to discontinue or modify products at any time.

3. Pricing and Payments

  • All prices are listed in Pakistani Rupees (PKR).

  • Payment methods accepted: EasyPaisa, JazzCash, and Cash on Delivery.

  • Prices may change without prior notice.

4. Orders and Confirmations

  • Orders are only considered confirmed once payment is received or COD is verified.

  • TrailMate Gear reserves the right to cancel any suspicious or fraudulent orders.

  • Order updates will be shared via SMS or email.

5. Shipping and Delivery

  • Delivery typically takes 3–7 business days.

  • Delays may occur due to external courier or regional factors.

  • Customers must provide accurate delivery information to avoid failed deliveries.

6. Return & Refund

  • Returns and refunds are accepted as per our Return & Refund Policy.

  • Products must be returned unused and in their original packaging.

7. Intellectual Property

All content on this website — including images, logos, and text — is owned by TrailMate Gear or licensed to us. Unauthorized use is prohibited.

8. Limitation of Liability

TrailMate Gear is not liable for delays, courier mishandling, external payment issues, or indirect damages. We ensure product quality but are not responsible for misuse of the product.

9. Governing Law

These Terms and Conditions are governed by the laws of Pakistan. Any dispute will be resolved through the applicable legal channels in Pakistan.

10. Contact

For questions regarding these terms:
📧 info@trailmategear.store
🌐 trailmategear.store